Privacy Policy

Introduction

Welcome to PracticePower – a trading name of Biz Right Ltd (“we”, “our”, “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our virtual assistant services.

1. Information We Collect

We may collect and process the following data about you:

• Personal Identification Information: Name, email address, phone number, etc.

• Usage Data: Information on how you use our services, including your interactions with our virtual assistant.

• Technical Data: IP address, browser type, operating system, and other technical information.

2. How We Use Your Information

We use the information we collect in the following ways:

• To provide, operate, and maintain our services.

• To improve, personalise, and expand our services.

• To communicate with you, including customer service and support.

• To comply with legal obligations and protect our rights.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: You have given clear consent for us to process your personal data for a specific purpose.

• Contract: Processing is necessary for the performance of a contract with you.

• Legal Obligation: Processing is necessary to comply with a legal obligation.

• Legitimate Interests: Processing is necessary for our legitimate interests, provided your interests and fundamental rights do not override those interests.

4. Data Sharing and Disclosure

We do not share your personal data with third parties except in the following circumstances:

• With your consent.

• To comply with legal obligations.

• To protect and defend our rights and property.

• To prevent or investigate possible wrongdoing in connection with our services.

• To fulfil services using third parties such as outsourced consultants and service providers.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Data Protection Rights

Under GDPR, you have the following rights:

• Access: You have the right to request copies of your personal data.

• Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

• Erasure: You have the right to request that we erase your personal data, under certain conditions.

• Restriction of Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

• Data Portability: You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

• Objection to Processing: You have the right to object to our processing of your personal data, under certain conditions.

Read the ICO’s clarification on individual rights here: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

9. Contact Us

If you have any questions about this Privacy Policy or for information about data controller registration details.

CHANGES TO THIS PRIVACY NOTICE

We keep our privacy notice under regular review. This privacy notice was last updated on 24/10/2024. Latest version of our Privacy Notice can be found at www.practicepower.co.uk/privacy